- Website
- Mobile App
- SaaS Platform
- UI/UX Design
- Website Design
- Design System
- Responsive Design
- Design Prototype
Discover restaurants and more near you.
DoorDash is an American company operating online food ordering and food delivery. With a 56% market share in food delivery and 60% in convenience delivery, DoorDash is the largest food and convenience delivery platform in the United States. DoorDash connects your favorite people with the best of their neighborhood, including restaurants, convenience stores, grocery stores, pet supplies and more.
Unique Experience
Here are the unique features & characteristics implemented into the project:
- Design System
- Financials
- Order Management
- Restaurant Menu Management
- Reporting
- Food Ordering
Our Solution
We partnered with DoorDash to reimagine and significantly expand their design system and infrastructure. Our goal was to enhance the consumer food ordering experience and optimize restaurant operations on a global scale. Our efforts included enhancing DoorDash’s robust restaurant SaaS platform, implementing industry-leading upgrades to the merchant portal. This comprehensive approach addressed a range of challenges, from financial management and advanced reporting to dynamic campaign execution, deep customer insights, efficient order processing, robust feedback mechanisms, enhanced review systems, and expanding multilingual capabilities.
Additionally, we introduced a new platform feature designed to empower merchants by empowering merchants to secure vital capital, thereby accelerating their business growth and market reach. This collaboration has set a new standard in the industry, reinforcing DoorDash’s position as a leader in digital innovation and customer experience.
Refreshing Perspectives
The Black Flag Creative improved our approach at DoorDash, injecting fresh perspectives into our design team and product development. Their innovative solutions have significantly elevated our user experience, setting new industry standards.
